Information We Collect

Account Information

When you create or use an account, we may collect your name, email address, profile information, and any other details you choose to provide.

Categories of Personal Information

• Identifiers: email address, user ID, and, if you choose, display name or avatar.
• Device and Technical Data: IP address, device type, operating system, browser, app version, language, and crash logs.
• Usage Data: pages/screens viewed, features used, buttons clicked, referring/exit pages, and time stamps.
• User Content: content you upload or create within the Service, plus associated metadata needed to operate the Service.
• Analytics Data: event metrics collected by Google Analytics to understand usage and performance.
• Inferences: limited preferences inferred from your interactions to personalize features (never sensitive categories).

How We Use Information

• Provide, maintain, and secure your account
• Operate and improve the Service
• Communicate with you about updates, security alerts, and support
• Analyze usage and performance
• Comply with legal obligations and enforce our terms

Legal Bases for Processing (EEA/UK)

If you are in the EEA or UK, we process your personal data under the following legal bases: performance of a contract (to provide the Service), legitimate interests (to improve and protect the Service), compliance with legal obligations, and consent where required (e.g., certain cookies/marketing).

Cookies & Tracking Technologies

We and our partners use cookies and similar technologies such as pixels, local storage, and SDKs to enable core functionality, remember preferences, analyze traffic, and, where enabled, personalize content or ads.

• Strictly necessary: required for core features like security and authentication.
• Performance/analytics: help us understand how the Service is used and improve it.

Your choices: you can manage cookies in your browser settings (blocking or deleting cookies may affect functionality). Some partners provide opt-outs; for example, Google Analytics offers a browser add-on opt-out. Regional choices (e.g., EEA/UK consent) will be honored where required.

Sharing of Information

We may share information with service providers who perform services on our behalf (e.g., hosting, analytics, customer support, payments). We require such providers to handle data in accordance with this policy and applicable law. We may also disclose information to comply with legal processes, protect rights and safety, or in connection with a merger, acquisition, or sale of assets.

International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.

Data Retention

We retain personal data for as long as necessary to provide the Service and for the purposes outlined in this policy, generally not longer than 3 years unless a longer period is required by law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. You may also withdraw consent where processing is based on consent.

• Access and correction: request a copy of your data or corrections to inaccurate data.
• Deletion: request deletion of your data as described below.
• Objection and restriction: object to or restrict certain processing.
• Portability: request your data in a portable format.

To exercise these rights, contact us at [email protected].

How to Delete Your Account and Data

You can delete your account and associated personal data in-app at any time:

1. Open the app and go to Settings.
2. Scroll to Danger Zone.
3. Select Delete Account and confirm.

If you cannot access your account, email us at [email protected] with the subject "Account Deletion Request" from the email associated with your account. We may ask for limited information to verify your identity. After deletion, you will be signed out and your account data will be removed from our active systems, subject to limited retention required by law.

Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children under this age. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to remove it.

Security

We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure.

Do Not Track

Our Service does not respond to Do Not Track signals. You can control certain tracking through your browser settings and opt-out mechanisms provided by analytics/ads partners where applicable.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected] or by mail at Hanoi, Vietnam. You can also visit https://weebify.app/support. Our website: https://weebify.app.

Jurisdiction

This policy is governed by the laws of Hanoi, Vietnam, without regard to conflicts of law principles.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the effective date. Material changes may be communicated via the Service.